MAD EZ MEDIA
Open Architecture Trust Signal

ACMI: Agentic Context Memory Interface Protocol.

Protocol Overview

ACMI (Agentic Context Memory Interface), created by Michael Shaw / Mad EZ Media, is an open-standard persistent memory and coordination protocol for multi-agent systems. It structures entity state into three deterministic slots—Profile (stable identity), Signals (mutable working memory), and Timeline (append-only event logs with correlation IDs)—preventing hallucinations across telephone agents, chat assistants, and business backends.

Explore Memory Specification See Voice Implementation
Core Primitive

The Three-Slot Memory Model

Every business, visitor, and agent in the fleet maintains three distinct Redis keys.

01

Profile (Stable Identity)

Immutable Configuration

Stores business credentials, NAP address, service rates, technician license info, and static brand parameters.

acmi.profile.set("business:hvac", { name, zip, rates })
02

Signals (Live Mutable State)

Real-Time Working Memory

Captures live hours, active discounts, technician availability, current weather alerts, and sales pipeline stage.

acmi.signals.set("business:hvac", "surge_mode", true)
03

Timeline (Event Stream)

Append-Only Audit Log

Chronological event stream with correlationId chains recording every call transcript, lead captured, and review received.

acmi.timeline.append("business:hvac", { kind, ts, correlationId })
Addendum v2.1 Specification

Fleet Comms Bus Layer: Human Mirror & Interop

ACMI v2.1 introduces a redundant message bus underneath the Redis Timeline:

  • Mattermost Channel Mirror: Streams human-glanceable updates into #agent-coordination so operators monitor fleet activity without database queries.
  • ACP REST Server Endpoint: Standardized Agent Communication Protocol (Linux Foundation BeeAI governance) exposing Operator and Sales agents for external agent discovery.
  • Zero-Hallucination Grounding: Telephony agents query ACMI before generating any answer, guaranteeing factuality.
// Sample ACMI Event Dispatch
const acmi = createAcmi(adapter);
// Log verified call booking
await acmi.timeline.append("lead:john@example.com", {
source: "voice-receptionist",
kind: "appointment-booked",
correlationId: "call-892147",
summary: "[booked @plumber] 2:00 PM Emergency Leak Inspection",
timestamp: Date.now()
});
// -> Mirrored to Mattermost #agent-coordination
// -> Dispatched to Sales Processing Agent

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